Choose a Partner, Not Just an Installer
How many times have you made a major equipment purchase, professionally or personally, and had that car/tool/machine run without issue for ten or more years? We’d be willing to bet that you’ve rarely, if ever, had a major product run without needing a single repair for that long. When you make decisions about where to purchase products for your municipality or your business, don’t just think about who offers the best price upfront — think about the entire life of the equipment.
In this article, we’ll share the top five reasons to choose a long-term project partner, not just a short-term sales and installation agreement.
1. The Relationship Extends Beyond the Sale
Sometimes, you end up with a company that is only interested in making a sale and providing equipment installation. When you need a repair, they mysteriously disappear. Even if you choose high-quality products, you need more than just sales and cookie-cutter installation.
Many small shops simply don’t have the manpower to provide service to customers after completing an installation. However, the reality is that even the highest-quality products may malfunction eventually. Regular maintenance from an expert technician can extend the life of your product, such as a parking payment kiosk, for several years, saving you money in the long run.
2. 24-Hour Service
It would be great if electrical and control devices only malfunctioned between 9 a.m. and 5 p.m., Monday through Friday, and never on a holiday. Many municipalities and businesses operate outside of regular business hours. Unfortunately, issues are as likely to occur at 9 a.m. as they are at 9 p.m. Even if you do find a shop that offers service after installation, do they have technicians available day and night? On weekends and holidays?
If you want a partner who protects your profits no matter the time of day, choose Wetherbee Electric. Our team is ready to assist you day or night, rain or shine. Some businesses will accept your request for service, but schedule your repair for a few days, weeks, or months down the road. The longer your equipment is out of order, the more money you’ll lose. When you call Wetherbee, we’ll be on-site as soon as possible, usually within 24-hours.
3. Facilitate Future Growth
What happens when your municipality grows and needs to purchase more equipment? Hopefully, you will grow, but what happens to your initial investment when you do? Will you have to scrap that equipment because your installation company can’t network your new products with your existing system?
Choose a partner who is an integration expert. If you expand your operations into the office space next door and need to reorganize your door access controls, Wetherbee can install additional controls and network them to your existing system. If you need to add more perimeter fencing to enclose a new area, Wetherbee can sell, install, and network the new fencing to the old. Integration is our forte, so we can add additional equipment of the same variety and create a cohesive, user-friendly network.
4. Custom Integration
What’s your vision for how you’ll use your perimeter fencing, access control, parking payment terminals, and other equipment? If you have something that’s not 100% standard in mind, then you may have a hard time finding a contractor who can achieve what you need.
Wetherbee is an integration expert. We’ve set up everything from basic systems to robust, completely custom solutions. Several years ago, our team installed perimeter fencing at a facility that had four additional layers of security. The fence software was not compatible with the other four layers, so our team developed a custom software solution to network the perimeter fencing with the rest of the facility’s security. Over ten years later, this facility is still secured using our custom solution.
5. Committed to Making Your Business Great
Some sales and installation companies are focused on their bottom line above all else. Wetherbee cares about your bottom line and helping your municipality or business be great. When we have an equipment consultation, we suggest the products that best meet our partner’s goals, not the products that add the most to our bank account. You see, by doing the best for you, we’re also doing the best for us.
Are You Ready to Form a Partnership?
Future-minded municipalities and businesses are best served by a partnership with a contractor, not just a short-term sales and installation agreement. Get in touch with Wetherbee today, and we’ll start building your future together.
